Tailor-made
Canada
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Our dedicated Canada expert, Paul, knows the country inside out. From secret sights to quirky excursions, he'll make sure your made-to-measure holiday is perfect for you.

Overview

Canada is a country packed with endless wilderness, ice blue lakes, iconic wildlife, lively cities and the most welcoming communities. With our Paul's local knowledge and first-hand stories, he's got all of the know-how needed to design a Canada holiday completely shaped around your interests. Whether it’s exploring the national parks, meeting the locals or spotting the wildlife, get under the skin of what Canada's really about on a personalised holiday designed just for you.

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Meet our Canada expert

We offer tailor-made holidays to suit a wide range of tastes. Our expert Paul is dedicated to all things Canada and is here to help you plan your perfect trip.

Paul Turner
Paul Turner
Destination Manager

Paul’s love for Canada began on a snowboard in Whistler and hasn’t stopped since. From scenic rail journeys to Rocky Mountain adventures, he’s full of ideas for seeing both the wild and city sides of Canada.

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23 October 2025

Team Travels: Paul’s Canadian Adventure

We're proud of the love, passion and insight we put into every holiday we design. And that magic is thanks to the endless first-hand experiences our team have clocked up in their countries over the years. When it comes to designing holidays, nothing beats being able to recommend an experience, a place, or a hotel based on our own experiences. So, those are the kinds of insights our Canada expert Paul set out to do this summer. Over four weeks, he criss-crossed the country, from the big cities to the wild backroads, in search of new experiences, characterful stays, and those all-important hidden corners to share with you. Holidays in Canada offer so much and Paul's here to help you get the most out of yours. Below, he tells us all about how he got on... Where did you go? I started my latest Canadian tour in Toronto , where I explored the city before heading out to the surrounding Niagara region. From there, I flew over to Vancouver Island and spent a week travelling around, taking in the island’s incredible nature and wildlife. I then spent time in the cosmopolitan city of Vancouver before journeying through the Okanagan , sampling local wines and watching the sun set over the lakes. From there, I ventured into bear country and was lucky enough to spot a few black bears in Wells Gray Provincial Park . I rounded off the trip by driving through the staggering Rocky Mountains, exploring the roads less travelled in search of the best secret spots for our clients. Paul at the Banff gondola What did you do while you were there? I spent much of my time immersing myself in the incredible nature and wildlife Canada has to offer. I was lucky enough to see multiple black bears, humpback whales, a pod of dolphins, otters, beavers, eagles, sea lions, and more. Some of these sightings were during organised wildlife experiences, which were truly unforgettable, while others happened simply by heading out on one of the many walking trails available. You can't really get away from the wildlife in Canada! And if it wasn’t wildlife we encountered, there was usually a stunning waterfall or two to keep us entertained. Did you discover any secret spots you can tell us about? One of the great things about Canada is just how vast it is, which means there are still plenty of unexplored bits waiting to be discovered. I love getting out and exploring on foot, and we found so many incredible trails that led to waterfalls and lakes, often with no one else around except the occasional bit of wildlife! I’d really recommend downloading a walking app like AllTrails, as it makes it so easy to head off into nature and explore with confidence. Some particular highlights for me were the Helmcken Falls trail in Wells Gray and the Little Qualicum Falls trail on Vancouver Island, both absolutely stunning and well worth the walk. An unexpected highlight A real unexpected highlight for me was in the town of Campbell River, where we stumbled across what might be the best Vietnamese food I’ve had outside of Vietnam. Nhau Vietnamese Kitchen is an unassuming little spot, but the food was absolutely 10/10. A real hidden gem and a great example of Canada’s multicultural flavour. Paul at Helmcken Falls, Wells Gray Provincial Park Talk to us about the food As I hinted at in my last answer, on holidays in Canada you really can eat your way around the world. You’re definitely not limited to the classic “burger and fries” that’s often associated with North America. I had incredible Korean food at St. Lawrence Market in Toronto , award-winning seafood chowder in Ucluelet , and quite possibly the best Mexican food I’ve ever eaten – inside or outside of Mexico – at Tacofino in Tofino . There was amazing Vietnamese food in Campbell River, hearty Austrian cuisine in a traditional stube setting in Radium Hot Springs, and the slowest, smokiest brisket at The Hop ‘n’ Hog in Clearwater, and let’s not forget the most creative and moreish pastries I’ve had in a long time, found in Kelowna’s thriving food scene. I could honestly go on and on, but if I had to pick a favourite meal… it was probably the next one! Because in Canada, there’s always another delicious surprise just around the corner. What was your most unforgettable moment? I always say this to clients and I followed my own advice, but in Canada, the early bird most definitely gets the worm. We left Lake Louise around 6am to head up the Icefields Parkway for a day of exploring. One of the best things about setting off that early is how quiet the roads are and on this particular morning, we were incredibly lucky. As we rounded a bend, with a mountain towering in the background and a lake glistening to one side, we spotted a black bear taking a slow, peaceful stroll along the road. Aside from one other car coming from the opposite direction, we had the moment entirely to ourselves. We slowed right down and simply watched as the bear plodded along beside the car before disappearing back into the forest. Seeing wildlife is always a privilege, but to witness such a majestic animal in that setting, in total peace and quiet, was truly unforgettable. What's the bit you'll be telling your friends about over dinner? Canada really is the most incredible destination for a family holiday . I was really fortunate that my family joined me for part of this trip, and it’s always incredibly special to share my passion for Canada with them. We were lucky enough to take part in some unforgettable wildlife experiences, thanks to some fantastic suppliers. One highlight was our whale watching trip with Campbell River Whale Watching and Adventure Tours. Our two guides were incredible, knowledgeable and enthusiastic, and they took us well away from any crowds to quiet, remote waters. There, we had the privilege of watching two humpback whales feeding, and we even saw a few breaches, which was just breathtaking. But the moment that really stuck with me was when my 4-year-old daughter turned to me and said, “I could sit here forever and watch the whales.” It captured everything about that experience in one sentence. It was such a proud and emotional moment. I knew then that I had passed on my love for Canada in that moment! 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item.classList.toggle("d-md-block"); } }); const anyHidden = Array.from(items).some(item => item.classList.contains("d-none") || item.classList.contains("d-md-none") || item.classList.contains("d-xl-none") ); e.target.textContent = anyHidden ? 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The kind of spot where you can happily spend hours on the deck with a cup of tea and a good book, watching the world drift by. What did you learn on this visit? Something that really stood out on this trip, and has been building for a while, is the reality that many of Canada’s big bucket list spots, while undeniably spectacular, are now edging toward being too busy to fully enjoy (unless you plan things cleverly!). If you arrive at a popular viewpoint or waterfall during peak hours, it can be absolutely packed to the point where you're jostling shoulder to shoulder just to get a photo. It takes away from the sense of awe and connection with nature that should be at the heart of the experience. Paul on Lake Louise What I’ve really learned on this trip is how much Canada’s vastness can work in our favour. There are so many other equally incredible places that are far less travelled, spots that offer a much more peaceful, authentic, and unique experience for our clients. It’s not that we have to leave out the iconic sights altogether, but it’s reassuring to know that we can blend those with more off-the-beaten-track moments to create something truly special. It gives us the chance to design holidays that feel thoughtful and original, rather than just another “off-the-shelf” itinerary that the whole world is doing. Paul hiking the Sinclair Canyon Trail What top tip will you be passing onto your clients? I’ve alluded to this already, but it’s worth repeating. Get ahead of the crowds, wake up early, meet the sunrise in the mountains, and you’ll be rewarded with some of the most breathtaking landscapes and wildlife Canada has to offer, often with no one else around. If you can reach these places before the crowds, they truly take your breath away. You have time to pause, soak it all in, and really connect with your surroundings. The beauty of it is, after a day full of adventure, you can head back to one of Canada’s incredible accommodations, put your feet up, and watch the sunset unfold across a stunning backdrop, all from the comfort of your room. Paul at the toe of the Athabasca Glacier Trailhead, Jasper National Park What's the one thing people can't miss? You simply must do a wildlife experience in Canada. We work with some of the best guides, who strike the perfect balance between intimacy and avoiding the crowds. It’s a genuine pleasure and privilege to see these magnificent creatures in their natural habitat. You might spot a black bear foraging with its cub along the coastline or a pod of whales gliding through the ocean. Canada is one big playground of any wildlife lover. And I promise these moments will be highlights of your Canada holiday. So, there you have it. A quick summary of Paul's latest Canada adventure. This is just the tip of the iceberg though. He's got countless tips, tricks and stories to share. So, if you think Canada could be your next dream destination, send us an enquiry to get a quick quote, or give Paul a call to chat all about it. Chat to Paul Canada holidays Paul recommends Dreaming of your own Canadian adventure? Get in touch with Paul for ideas, tips and a quick quote for your next holiday today. ZEN_HOLIDAY_GET_A_QUOTE ZEN_HOLIDAY_TEL ZEN_HOLIDAY_OPEN_HOURS
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24 July 2025

World's Best Mountains

Introducing: The International Mountain Awards  Things may have gotten a bit complicated again with travel recently, but we’re here to raise you up with the awards you never knew you needed. So, if you’re looking for summit to read this International Mountain Day… (sorry, we couldn’t help ourselves)… Look no further. From elusive peaks through to iconic ones just waiting to be explored, our wonderful world is bursting to the brim with ranges.   1. The Award for the most Elusive Mountain goes to… Mount Fuji, Japan If ever a mountain was to be labelled ‘shy’, it’s Japan’s iconic, cone-shaped Mount Fuji. Keep an eye on the weather when planning your visit, but don’t hedge your bets too much. Even on a sunny day, Mount Fuji has been known to sneak behind cloud or the summer haze that rises off the lakes, often leaving visitors wanting more. There are some public webcams available though, so you can check just how elusive the mountain is feeling before making your day trip to catch a glimpse of this iconic Japanese symbol. Try your luck at seeing it for yourself on this Japan getaway that gives you two nights in nearby Hakone   2. The Award for the most Lively Mountain goes to… Arenal Volcano, Costa Rica Although it’s currently snoozing, Arenal volcano is Costa Rica’s most active mountain. Up until 2010 it was erupting daily offering up an impressive show of bright red lava bubbling over the side of its cone-like crater. Despite being dormant though, Arenal is still Costa Rica’s adventure capital, with countless activities, stunning hiking trails and many natural hot springs to rest your weary adventure limbs in (it has its lively resident to thank for that!) Experience Costa Rica’s adventure capital on this Costa Rica family holiday   3. The Award for the Most Remarkable Mountain goes to… The Remarkables, New Zealand Towering over the lakeside city of Queenstown in New Zealand, these remarkable mountains really do live up to their name. Regardless if you venture up them, they will provide a beautiful backdrop to your time in this part of the country. If you do choose to take a closer look, from the south-side of the mountains you’ll be treated to a staggering view of Queenstown. If you’re visiting New Zealand during the winter, and are a fan of the powdery white stuff, this mountain range is one of the best spots for skiing in the region. Take in the beauty of New Zealand’s South Island on this South Island Scenic adventure   4. The Award for the Most Adventurous Mountain goes to… Torres Del Paine – Chile / Argentina – Andes mountain Wrap up warm when you visit Torres Del Paine, that place is Chile… (We’re not even sorry). The three impressive and towering granite peaks of Torres Del Paine alone are worth a visit to Chile’s most famous national park. But, a hike around this stunning display of natural beauty will see you uncovering lakes the colour of spearmint, This Patagonia holiday will see you taking in the very best of Chile and Argentina   5. The Award for the Most Challenging Mountain goes to… Mount Kilimanjaro, Tanzania If challenging yourself is top of your travel wish list for 2022, climbing to the top of Tanzania’s Mount Kilimanjaro could be the mountain adventure for you. Frequently considered to be one of the greatest outdoor challenges on the planet, conquering Kilimanjaro could be the perfect excursion  if you’re really looking to test yourself (and enjoy the experience of a lifetime of course!) A climb up to the ‘Roof of Africa’ will see you making your way up to 5,895 meters above sea level, take 6 to 8 gruelling days and a fair level of fitness. It’s said that only between 45 and 65% of people who take on the challenge actually make it to the top. But we’re certain that watching the sunrise over the horizon at the summit will be worth every step. Do you fancy your chances? Climb Kilimanjaro on this active Tanzania adventure   6. The Award for the Most Iconic Mountain goes to… El Capitan, Yosemite The iconic, domineering granite wall of El Capitan is without doubt one of Yosemite’s most recognisable landmarks. There’s something truly magical about the light in Yosemite, it wraps around the vertical cliff faces of El Capitan and the Half Dome and is particularly beautiful early in the day when the morning mist gently coats the lush valley in a blue haze. If you really want to explore everything this staggering national park has on offer (including countless imposing mountains, wildflower meadows and plummeting waterfalls), we recommend staying for around three days, there’s just so much to see. Uncover the Yosemite mountains for yourself and so much more on this 13 day National Parks Road Trip itinerary.   7. The Award for the most Bucket-List Ticking Mountain goes to… The Rockies, Canada A visit to the Canadian Rockies will treat you to awe-inspiring mountain valleys, endless icefields, flowing rivers, snow-capped peaks, pristine glaciers and boundless nature. Plus, this mountain range is home to the Rocky Mountaineer, a train ride that makes it on to almost every travel-lovers bucket list as something to experience at least once in a lifetime. Ride the rails of the Rocky Mountaineer   8. The Award for the Most Wonder-Full Mountain goes to… Andes Mountains, Peru – Machu Picchu The lush, forested peaks of the Andes Mountains were hiding a fairly spectacular secret for quite some time. The ancient Incan city of Machu Picchu, now one of the seven wonders of the world (quite rightly), wasn’t rediscovered until 1911. Few mountains are home to an archaeological masterpiece quite like this. You can explore this Andes gem either under the steam of your own two feet, taking on the famous Inca trail, or you can opt for the more relaxed route and take the train up! Either way, this mountain’s secret empire is ready to wow. Trek to Machu Picchu and explore Lima and Cusco on this Peru holiday itinerary   9. The Award for the Best Sandy Mountain goes to… Dune 45, Namibia We’re clutching at straws a little here we realise, but the impressive sand dunes of Namibia’s Namib Desert couldn’t not feature on our best mountainous roundup. The elegant curves, glowing colours and monstrous peaks of what some claim to be the world’s largest sand dunes contrast almost perfectly with the almost other-worldly ‘vleis’ that lurk in their shadows. Get there early to hike up the sandy peak before the crowds arrive. Seeing the sun gradually cast its golden glow over the vast plains of Sossusvlei is an experience not to be missed. Uncover this sandy world for yourself on this Classic Namibia Self Drive holiday      
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24 July 2025

The hibernation's over: Canada holidays are back!

We have some exciting news for you today. It’s been a while, but after a period of hibernation that the Grizzly bears themselves would be proud of,  Canada  is officially back on our holiday menu, and it’s bigger and better than ever. From the iconic Rocky Mountains to the icy blue lakes and the vibrant cities of Vancouver and Toronto , Canada is a country that packs a serious punch. Whether you’re seeking thrilling adventures, serene escapes, wildlife encounters you’ll never forget, or a mix of it all, this vast and beautiful country has something for everyone. And with our new Canada expert, Paul, on board, you’ll get the inside scoop on everything this incredible destination has to offer. Below, Paul shares why he’s excited to be heading up the relaunch, with some top tips thrown in for good measure.   Why are you excited to be relaunching Canada for HA? “I’m really excited to be relaunching Canada , as it is such a special place that exceeds expectations. It’s home to some of nature’s finest masterpieces, like the well-known Rocky Mountains and Niagara Falls , but also to some of the lesser-travelled wonders, like the Bay of Fundy or Dinosaur Provincial Park . Each offers different and unique experiences, but all are equally amazing. Canada is also home to so many different cultures, all of which add something a little different to its cosmopolitan cities, bringing them all to life through a riot of music, art and food. Get your jazz hands ready in a downtown bar in Montreal , live like a local in Toronto and head to Kensington Markets to grab yourself a tasty treat and meander around the unique artisan shops, or check out Indigenous artefacts showcasing Canada’s history in one of the many museums across the country. Canada’s people aren’t the only thing that’s diverse; so is its wildlife. Few places on earth offer such incredible opportunities to see to bears, moose, deer, beavers, wolves, coyotes, whales, eagles, and caribou to name a few. The national parks and wildlife lodges dotted around the vast country offer some of the best wildlife viewing in the world. However you choose to explore this remarkable country, whether it is hiking one of the many mountain trails or cruising around the lakes in a canoe, once you have dipped your toes in, you’ll want to dive right back in and keep exploring all that this incredible country has to offer and I can’t wait to help you experience it all for yourself”     What’s your top Canada holiday tip? “Make sure to always have some Loonies and Toonies to hand! The $1 and $2 coins are essential for paying parking meters, vending machines, laundry facilities, and especially when passing through some of the smaller Canadian towns. They’re charming and ‘oldie-worldie’ in so many ways, and “contactless” hasn’t quite reached there yet!”     Where’s your favourite place in Canada? “ Montreal holds a special place in my heart, I think mainly because when I first visited, I actually had no expectations but ended up being completely captivated by the city. It’s so unlike any other North American city that I have visited, in that it beautifully blends a modern city, into a old-world European style city effortlessly. Mont Royal, which was actually designed by the same mind behind Central Park, offers sweeping views beautiful tree lined walks, which feels very North American, yet a short stroll away you can be in Old Montreal where cobbled streets, historic architecture, and the sound of jazz music fills the streets! I think what truly sets it apart is its cultural diversity, you can take a walk through neighbourhoods like Little Italy, home to Jean Talon market, or explore Chinatown, mile end or the plateau, each offering their own atmosphere, food and character and it’s not just the city itself, within a few “Canadian hours” you can be hiking the mountains of Tremblant or paddling around Algonquin provincial park or heading up the St Lawrence river on the look-out for whales. For me Montreal is a microcosm of Canada , a really friendly, multicultural city that has art, music, history, food, and the outdoors all just a 7-hour flight away from the UK! It perfectly blends everything that makes Canada so special.”   Here’s a living, breathing glimpse at what makes Canada so special   Ready to experience the magic of Canada firsthand? Reach out to our Paul for a chat about your dream itinerary, he’s here to design a tailor-made Canadian adventure that ticks every box (even some you didn’t know you had!). Just one message or phone call to 01242 253 073 and your journey begins.  

Where to visit in Canada

About Canada

Canada is a vast country, offering an extraordinarily wide range of scenery and experiences. With everything from beautiful beaches to snow-capped mountains, wild outdoor adventures to gentle lake cruises and some iconic wildlife to boast about, it’s special. Canada’s also known for its friendly locals and laid-back approach to life, what more could you want from a holiday?

Frequently Asked Questions

Western Canada is all about being outdoors, soaking up the dramatic scenery, looking for bears, whales, eagles, and a whole host of wildlife, while enjoying the café culture of its cosmopolitan cities. Eastern Canada, on the other hand, offers equally captivating landscapes, alongside an intriguing history of warring settlers (mainly the French and British) and a colourful fusion of Celtic, Acadian (French), and English heritage. This unique blend is evident in the buildings, historic sites, and lively folk music that echoes through its rolling hills and valleys. There’s a lot to explore, but we’re here to help cherry-pick the best bits for you.

Whatever you’re seeking from your visit to Canada, get ready to be bowled over. It’s the kind of country that quickly captures your heart and soul, so be prepared, one visit is never enough!

The ideal time for visiting Canada is, broadly speaking, between May and September. It has four distinct seasons, and winter can be extremely cold, making it best suited for winter activities such as skiing, sledding, and snowshoeing. The coastal areas start to wake up in May, and in the Rocky Mountains, most seasonal accommodation and activities are up and running by the beginning of June. July and August are popular months to visit as summer tends to bring the best weather. And from September into October, it can be a wonderful time to see the landscape, particularly in the east of the country, transform into the golden colours of autumn. Generally, while perhaps slightly chillier, the start and end of the travel season can be more rewarding due to fewer visitors and lower costs. The exception to this is for polar bear viewing in Northern Manitoba, when the best time to go is in October and November.

Thanks to the many cultural influences in Canada, there’s a great diversity of food on offer — from a simple burger or Thai takeaway to a lavish three-course meal or wine-paired tasting menu. In many restaurants, there’s a strong emphasis on locally sourced produce, and particularly if you spend a bit more money, you’ll discover some mouth-watering creations inspired by the Canadian landscapes and the fresh produce that grows from them.

In the Maritime Provinces, you’ll find a superb selection of seafood, with super-fresh fish dishes served in harbourside restaurants. Lobster is particularly good in New Brunswick, and scallops are a speciality in Nova Scotia. Originating from Montreal, poutine is now considered something of a national dish — the slightly odd combination of chips, cheese curds, and brown gravy somehow works. And, of course, you’ll find maple syrup and maple products everywhere, so make sure you leave a bit of space in your suitcase to bring some back, it’s much cheaper to buy it over there.

Canada also has a well-established wine industry, with various wine-producing regions growing a wide range of grape varietals, giving you plenty of options for trying a local tipple. However, for a Canadian speciality, try icewine. Made from grapes that have been left to freeze on the vine, it has a sweeter and more intense flavour than regular wine and is often served as a dessert wine. A great place to sample some is at the city markets, where there are usually one or two producers offering tasters no matter the time of day.

The three main airlines that service Canada from the UK are Air Canada, British Airways, and WestJet. All offer direct daily flights to major cities, while Air Canada also provides an excellent regional service within the country. Flights depart from London Heathrow and Gatwick, with connecting flights available from UK regional airports. Flights to Canada generally depart and arrive on the same day, while return flights are usually overnight. Air Canada, WestJet, and British Airways all offer premium economy and business class cabins.

As always, we’re here to help find the best and most convenient flight options for you!

Please check the latest summary, health, and entry requirements on the FCO Travel Advice pages: https://www.gov.uk/foreign-travel-advice

An Electronic Travel Authority (ETA) is required for travel to Canada. It’s straightforward to apply online and must be completed directly by the applicant. You’ll need your passport, an email address, and a credit card, as there’s a small charge of CA$7 (approximately £5). Generally, an ETA is approved within minutes of applying. More information can be found here: http://www.cic.gc.ca/english/visit/eta

Both French and English are the official languages of Canada, with French being spoken more predominantly in the eastern provinces. French is the official language of Quebec, while New Brunswick is the only officially bilingual province. There are also pockets of French-speaking populations in Nova Scotia, Newfoundland, and Ontario. However, don’t worry if you don’t speak any French, as most people in these areas will also speak English, and most tours are conducted in both languages.

The French spoken in Canada is Québécois French, which has a much thicker accent than so-called ‘Parisian’ French, with a few extra sounds added for good measure. To the untrained ear, this can be quite hard to understand, and even if you can get by in France, you might struggle to strike up a conversation with the locals here. Don’t let that stop you from trying, though, if an awkward silence arises, they’ll probably just repeat what they said in English!

Self-driving is by far the best way to explore Canada. It allows you to stop at any points of interest you stumble across, take photos of spectacular views, and enjoy journeys at your own pace. The roads are generally much wider than in the UK, and outside of towns and cities, there’s notably less traffic. So, while driving on the ‘wrong’ side of the road can seem a little daunting, with the right vehicle, it needn’t be. All road signs are in English, distances are measured in kilometres, and there are plenty of rest stops and picnic areas, making the journey as enjoyable as the destination.

As part of your self-drive itinerary, we’ll book a car hire for you and make suggestions for your free time, allowing you to pick and choose between our recommendations and your own ideas to create a personalised schedule.

There are often locally payable fees for one-way car rentals in Canada, and we’ll always advise you of any applicable charges in your quotation.

There is no reciprocal healthcare system in Canada, and a visit to a general practitioner (GP) or hospital can be extremely expensive. It’s therefore essential that you take out travel insurance for your trip at time of booking.

It’s not necessary to have any vaccinations to visit Canada; however, if you are concerned about your health and fitness, we recommend contacting your GP for expert advice before planning your trip. We also recommend The Travel Doctor, an interactive website providing specialist health information for travellers, plus tips and advice on common travel-related topics (though this doesn’t replace a consultation with your GP).

The currency in Canada is the Canadian dollar (CA$). Credit and debit cards are accepted at most hotels, restaurants, shops, and service stations. ATMs are available in most towns, but in more remote areas, local stores may only accept cash.

Tipping is expected in Canada for most services, so be sure to factor this into the cost of your trip. In restaurants, expect to add 10%–15% to your bill, and keep change handy to tip taxi drivers, valet parking staff, and hotel porters a couple of dollars. You may also wish to tip your tour guides; our guideline is CA$5–$10 per person for a half-day small group trip or CA$10–$20 per person for a full-day trip, depending on the quality of the guiding. In remote wildlife lodges and on cruise ships, a daily tip is often expected, which is distributed among all staff. The amount will vary and will be advised in your itinerary or final documents.

The service you receive in Canada can vary greatly from place to place. In larger resort towns and hotels, it’s worth noting that many staff are seasonal, so at the beginning or end of the season, service may not always meet expectations as staff are either learning the ropes or winding down for winter. Regardless of the quality of service you receive, though, tipping is expected. While you can usually get away with tipping the bare minimum for poor service, if you don’t tip at all, be prepared to be challenged. Unfortunately, hospitality staff are often paid very low wages, and tipping is an essential supplement to their income.

We believe travel should be a force for good. That means exploring with open eyes, treading lightly, and respecting the people and places that make the world so special. Our code of conduct isn’t about rules, it’s simply a guide to help you travel thoughtfully, ethically, and with care. Because every small choice makes a big difference.

  • If you choose to trust us with your holiday, we’ll send you a “Travel Facts” document when confirming your booking. This includes useful facts and travel advice, such as restaurant recommendations, reading tips, basic language information, cultural traditions, climate information, brief historical overviews, and more. We feel that this offers a useful insight and can help you interact with local residents in a more sensitive, well-informed manner. Please do try to take the time to read this information before your visit, it’s worth the time!

  • A number of the countries in which we operate holidays are religious societies with a widely observed set of customs. Always respect these norms, particularly when visiting religious buildings.

  • To the best of our knowledge, all hotels, lodges, and camps within our portfolio operate stringent measures to minimise water usage. All of our destinations have issues with water supplies to a certain extent, so feel free to raise any possible wastage should you encounter it during your stay, either with the accommodation or with us upon your return.

  • Please ask permission before taking photographs of people, and respect their wishes if they are not happy to be photographed. We find that friendly requests and a smile are usually met with a ‘yes!’

  • Strive, where possible, to make your own contribution to environmental practices as you travel. This might include minimising your electricity usage, not smoking in protected areas, avoiding coral while snorkelling, and safely disposing of all litter (recycling where possible).

  • Where possible, try to purchase from local suppliers. This includes shopping for souvenirs, dining out at restaurants, and booking additional excursions during your free time. In areas where haggling is an accepted part of daily life, don’t be offended if you’re unable to obtain what you perceive as a fair price for an item.

  • We emphasise to local suppliers that our clients should never be taken on unsolicited shopping trips, but if this does happen, try to retain your sense of humour, provide a firm refusal to participate and do let us know about it on your return. We pass on all feedback from every trip undertaken with us to our relevant local suppliers, who all share our commitment to travelling with sensitivity.

  • Please don’t remove any indigenous items from their natural habitat and attempt to bring them home as a souvenir. This particularly applies to everything from coral, shells, plants and food in the natural world, to cultural artefacts and antiques.

If you’re unsure about anything relating to the above, please feel free to chat to us. We’ve travelled extensively through Canada and will be more than happy to offer our considered advice.

Key Information
Flight Time from London: 5.5 hrs to 11 hrs
Currency Canadian Dollar ($)
Language French and English
Dialing Code +1
Capital City Ottawa
Time Difference GMT -3.5 to -8

Meet our Canada expert

We offer tailor-made holidays to suit a wide range of tastes. Our expert Paul is dedicated to all things Canada and is here to help you plan your perfect trip.

Paul Turner
Paul Turner
Destination Manager

Paul’s love for Canada began on a snowboard in Whistler and hasn’t stopped since. From scenic rail journeys to Rocky Mountain adventures, he’s full of ideas for seeing both the wild and city sides of Canada.

What You're Saying

Our recent trip to Canada was an adventure of a lifetime and our experience was enhanced by the faultless planning by Paul Turner. His thorough organisation and assistance throughout made our time away so relaxed and enjoyable and we are truly grateful.

Kim Hill Trustpilot
First class. This was the 2nd time I’ve used Holiday Architects - they are absolutely excellent. We have just returned from a perfect trip to Canada to travel and visit friends which Paul Turner brought together excellently.

Patsy Trustpilot

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