About Us

 

ha-team-2017

About Holiday Architects

Since the launch of our first destination in 2010, we’ve maintained the same beliefs for each subsequent destination we’ve added to the portfolio. We feel the only way to really do justice to a country is to give it a dedicated website, packed with ideas, hotels, destinations and excursions above and beyond the standard fare most websites serve up. We then back that up with a very experienced team (on average we each have over 10 years industry experience and have visited our destinations numerous times, if not actually lived there); that experience enables us to give honest, helpful advice and put together tailor-made holidays to your exact specifications. Finally we believe in sensible pricing: pricing that means tailor-made travel is affordable and not just limited to the luxury end of the market.

In January 2015 we were delighted to win our first award, taking bronze in the much-coveted and very competitive Wanderlust Top Tour Operator Awards; we backed this up by winning a place on shortlist again in 2016. In 2017 we did it again, scoring an incredible 99.5% satisfaction rating from our clients: taking home another well-deserved medal! Wanderlust Awards are based on a satisfaction rating rather than simple number of votes, and the standards are incredibly high with 99%+ usually required to secure first place. So winning these awards brings us a great deal of pleasure and pride as it means we have lots of very happy clients!

Tailor-Made Travel

Tailor-made travel starts with a blank sheet of paper and a conversation with one of our experts, and finishes with a holiday that’s been designed specifically for you. Nothing is set, nothing is off-the-peg, or off limits. You depart when you want, see what you want, stay where you want. It used to be that tailor-made travel was a relatively expensive way to go on holiday, but this isn’t the case any more: and we’ll make sure we stick to whatever budget you give us for the trip.

How We Work

After you initially contact us, we’ll always try and have a conversation with you, just to make sure we’ve completely understood what you’re looking for from the holiday, and to discuss some initial ideas with you. We’ll then go away and put together a bespoke itinerary based on that conversation and your requirements. Once you’ve received this, it is by no means our last and final offer, but rather a first draft: we fully expect to go back and forth with you making changes and tweaks until we have exactly the trip you are looking for. You’ll only part with your money once you’re completely happy with the holiday we’ve put together for you. Your money is 100% protected either by our ATOL bonding (for holidays including flights to/from the UK) or through our Travel Trust Association membership (for all other holidays).

The Team

Here at Holiday Architects, we’re not just prolific travellers, having lived, worked, and holidayed right across the globe, but we’re also seasoned travel industry professionals, with an average of over 10 years’ experience each. Knowing a destination inside-out and back-to-front is a great skill to have: what our team have over and above this is the knowledge of how to translate this into a fantastic holiday for you given your unique set of requirements, and we believe it is this depth of industry experience that makes us the first company you should contact when planning your holiday. Of course, we’re also a lovely, friendly, helpful bunch too, which makes that decision even easier!

ATOL Protection

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to:www.atol.org.uk/ATOLCertificate. Where a booking is not ATOL protected, the arrangements are financially protected by the Travel Trust Association.

Our Terms & Conditions and Privacy Policy

Please click here for our terms & conditions and here for our privacy policy.

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